πŸ”’ Woodhead Wholesalers Privacy Promise

At Woodhead Wholesalers LTD, we are committed to delivering not only exceptional products and service, but also safeguarding your privacy. We value your trust and loyalty β€” and we believe your personal data deserves the same level of care and respect as the goods we deliver.

This Privacy Promise outlines how we collect, use, store, and protect your personal data, and your rights regarding that information.

βœ… Our Commitments to You

  • Your data will always be handled securely and responsibly

  • We will never sell your personal information

  • We only collect what we need to serve you better

πŸ“„ Why We Collect Your Data

We only collect and process personal data when it’s necessary for:

  • Your Consent – You’ve given us clear permission to use your data for a specific purpose.

  • Fulfilling a Contract – We need your data to provide the products or services you’ve requested.

  • Legal Obligations – We may need to share data with law enforcement or regulators to comply with the law.

  • Legitimate Business Interests – Such as fraud prevention, collecting payments, or sending relevant marketing (unless your rights override these interests)

πŸ” Who We Share Your Data With

Your information is only shared with trusted third parties who help us operate our business efficiently, including:

  • Our agents and advisers who help manage your account or services

  • HMRC and relevant UK regulatory authorities

  • Credit reference and fraud prevention agencies

  • Companies you explicitly ask us to share your data with

🌍 Where & How We Store Your Data

  • Electronic Data: Stored within the UK or securely processed outside the EEA by trusted providers (e.g., Google LLC) under strict data protection agreements.

  • Physical Data: Securely retained in the UK by Woodhead Wholesalers.

  • All data storage is protected by appropriate technical and organisational safeguards.

⏳ How Long We Keep Your Data

We retain your information only for as long as necessary to fulfil our contractual, legal, or business obligations. The specific duration may vary depending on the nature of the data.

πŸͺ Cookies

This website does not use cookies.
However, if that changes, we will clearly notify you and allow you to control your preferences.

If you have any questions or concerns about our privacy practices, please don’t hesitate to contact us at sales@woodheadwholesalers.co.uk.

Terms & Conditions

Welcome to Woodhead Wholesalers LTD. These Terms and Conditions (β€œTerms”) govern your use of our website and all transactions conducted with us. By accessing our site or placing an order, you agree to be bound by the following Terms.

1. Definitions

In these Terms and Conditions:

  • "Company", "We", "Our", "Us" refers to Woodhead Wholesalers LTD.

  • "Customer", "You", "Your" refers to the business or individual accessing our website or purchasing goods from us.

  • "Goods" or "Products" refers to the makeup and cosmetic items offered for sale.

2. Eligibility & Business Use

We are a business-to-business (B2B) wholesaler and supply only to registered businesses, not individual consumers. By placing an order, you confirm that you are purchasing on behalf of a business entity.

3. Pricing & Payment

  • All prices are listed in GBP (Β£) and exclude VAT unless stated otherwise.

  • We reserve the right to update prices at any time without prior notice.

  • Payment is required in full before dispatch unless otherwise agreed in writing.

  • We accept payment via [insert accepted payment methods: e.g., bank transfer, card, etc.].

4. Order Processing & Fulfilment

  • Orders are processed within 5-7 business days after payment confirmation.

  • A confirmation email will be sent upon receipt of your order.

  • All orders are subject to product availability. If an item is out of stock, we will notify you and offer an alternative or refund.

5. Shipping & Delivery

  • We only ship within the United Kingdom.

  • Shipping charges are calculated at checkout based on weight and destination.

  • Deliveries are made Monday to Friday, typically between 9:00 AM – 5:00 PM.

  • You will receive a delivery notification via SMS on the day of arrival.

6. Returns, Damages & Claims

  • We do not accept returns for change of mind.

  • If items arrive damaged or incorrect, please notify us within 48 hours of delivery.

  • Email sales@woodheadwholesalers.co.uk with your order number and supporting photos.

  • All claims are reviewed on a case-by-case basis. If approved, we may offer a replacement, refund, or credit note.

7. Product Information & Liability

  • While we strive to ensure all product information is accurate, we are not liable for typographical errors or misrepresented details.

  • The Company is not liable for any indirect loss or business interruption resulting from the use or misuse of our products.

  • You are responsible for ensuring products purchased from us are used and marketed in compliance with applicable laws and regulations

8. Intellectual Property

All content on our website (including logos, product descriptions, and images) is the property of Woodhead Wholesalers LTD and may not be used, reproduced, or distributed without our written permission.

9. Account Suspension & Refusal of Service

We reserve the right to refuse service, cancel orders, or suspend accounts at our discretion, especially in cases of suspected fraud or violation of these Terms.

10. Privacy Policy

Your privacy is important to us. Please refer to our [Privacy Policy] for information on how we collect, use, and protect your data.

11. Governing Law

These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the UK courts.

12. Amendments

We reserve the right to update or modify these Terms at any time. Changes will be posted on this page and will take effect immediately upon posting.

πŸ“© Contact Us

If you have any questions regarding these Terms and Conditions, please contact us at:
πŸ“§ Email: sales@woodheadwholesalers.co.uk
🏒 Woodhead Wholesalers LTD